All legal information on one page

Privacy Policy :
We collect your data to manage your orders, improve your experience, and send you marketing information if you consent. Your data is secure, never resold, and you can exercise your rights of access, rectification, erasure, or data portability. Children under 16 years of age should not use our services.

For more details: Privacy Policy

Terms and Conditions of Sale:
All accepted orders constitute acceptance of the Terms and Conditions. Products are handcrafted, some customizable. Secure payment via Shopify/PayPal/Apple Pay. 14-day return policy for non-personalized products. Personalized products: no return policy. Applicable legal guarantees.

For more details: Terms and Conditions of Sale

Legal notice:
ChloeDecorWargame, 20 rue Auber, 62100 Calais, France – Manager: Sylvia ENAULT. Hosting: Shopify Inc., Canada. Intellectual property protected. Site subject to French law.

For more details: Legal notice

Delivery and returns:
Delivery to the address provided; shipping costs vary depending on weight and destination. The seller is not responsible for delays or losses caused by the carrier. Return shipping costs are the responsibility of the customer, if applicable.

For more details: Refund Policy and Shipping Policy

Terms of Service

By using ChloeDecorWargame, you agree to our Terms of Service, which define your rights and responsibilities when using the site and our online stores. Products are sold "as is," some custom orders are non-refundable, and you are responsible for the information you provide and the use of your account. For any questions, contact us at cdwargame@yahoo.com

For more details: Terms of Service

Personal data & security:
Your information is secure and used for your orders and communications. You can view, correct, or delete it. Cookies are used for navigation and marketing purposes and can be modified via the cookie banner.

Disputes and mediation:
In case of a dispute, contact customer service. Free mediation is available through SAS Médiation Solution or the European ODR platform.

All our contact details are available here.